5 Key Reasons Why Businesses Are Investing in Social Media Marketing

For some business owners, particularly those who have relied on traditional marketing or word-of-mouth For some business owners, particularly those who have relied on traditional marketing or word-of-mouth for years, the idea of investing in social media marketing may seem unnecessary. You might wonder why companies are pouring resources into platforms like Instagram, Facebook, or TikTok. If you’re one of these business owners who isn’t quite sure why, here are five reasons why businesses today are embracing social media marketing.

1. Social Media Is the New Search Engine

Nowadays, consumers are turning to social media platforms to search for businesses just as much as, if not more than, Google. Instagram, TikTok, and Facebook have become essential tools for customers to discover brands, products, and services. By having an active and well-curated social media presence, your business is more likely to show up in search results when potential customers are looking for what you offer. It’s your new digital storefront.

Source – https://www.digivate.com/blog/social-media/how-to-do-tiktok-keyword-research/ 

2. Word of Mouth Has Gone Digital

Word of mouth has always been a powerful marketing tool, but today, it happens online. When a friend posts about a great meal at a new restaurant or shares their experience with a local service, that post can influence their entire social network. Social media amplifies this word-of-mouth effect, reaching a much larger audience. A single post can inspire followers to check out your business, giving you a broader reach than traditional word-of-mouth ever could.

3. It’s Your New Business Card

Did you know that 79% of consumers feel empowered by doing online research about products, often using various platforms to gather information before committing to a purchase. Additionally, 72% of customers trust online reviews more than a business’s website, reinforcing the importance of having an engaging and trustworthy social media presence​ (Sprout Social, ConsumerGravity) A well-maintained social media profile serves as a first impression for many potential customers. It shows them what your business is all about, from the services you offer to the values you stand for. If your social media presence is active, engaging, and professional, it can play a major role in converting curious visitors into loyal customers.

@thestephaniechung

Social Media > Business Cards Out with the old, in with the new! When networking, social media sheds more light on who you are and what you offer than a business card. Before you disagree….didn’t you just learn something about me this post? #GrowthMindset #Development #ProfessionalGrowth

♬ original sound – Stephanie Chung

4. Cost-Effective Marketing with High Impact

Social media marketing is often more affordable than traditional forms of advertising, but it doesn’t lack in impact. Platforms like Instagram and TikTok use algorithms to push your content to users who are most likely to be interested in your products or services, making it easier to reach your target audience without spending a fortune. With just a small investment, you can see big results, as your posts get shared, liked, and commented on by people who matter to your business.

5. Building Trust and Community

Beyond advertising, social media allows businesses to build strong relationships with their customers. By interacting with your audience, sharing behind-the-scenes content, or responding to customer inquiries, you’re creating a sense of community. This builds trust and loyalty, which is invaluable in today’s competitive market. Your followers are not just consumers—they’re your brand advocates.

Source- https://www.businesstechweekly.com/digital-and-online-marketing/social-media-marketing/power-of-social-media-advertising/ 


In today’s digital age, social media marketing is more than just a trend—it’s a crucial tool for businesses looking to grow. Whether you’re trying to increase brand visibility, reach new customers, or strengthen relationships with existing ones, social media offers a range of benefits that traditional marketing alone can’t provide.

If you’re ready to harness the power of social media marketing but aren’t sure where to start, Sorted Digital Marketing can help. We specialise in creating tailored social media strategies that grow your business and engage your target audience. Whether you need help with content creation, social media management, or growing your online presence, we’ve got you covered.Get in touch with us today and let’s get your business sorted for success in the digital world!

As the Social Media Manager at Sorted, Kristina brings 4 years of extensive experience in digital marketing and a versatile skill set encompassing strategic planning, copywriting, client management, content creation, influencer marketing and campaign management. Her expertise in market research and competitor analysis enhances brand visibility and engagement, while her strong project management ensures the effective execution of impactful social media strategies aligned with business objectives.

Laura brings over ten years of extensive experience in events, engagement, and project management to her role. With an MBA and a degree in PR, she leverages her expertise to lead and inspire teams towards achieving successful outcomes. Laura's exceptional organisational skills and strong leadership qualities play a crucial role in ensuring operational excellence at Sorted, where she oversees seamless execution and strategic planning to drive the company's success.

Ethan specialises in delivering professional video productions and photographs for a diverse range of businesses and events. His personable and easy-going nature ensures a smooth and enjoyable filming process for all clients.Driven by a passion for his craft and the people he works with, Ethan consistently goes above and beyond. He brings over $30,000 worth of studio and lighting equipment to every project, ensuring high-quality production that effectively promotes businesses in the evolving landscape of social media.

Laura, the founder and director of Sorted Digital Marketing, brings a Bachelor of Commerce and over 6 years of industry experience to the table.

She is obsessive about quality, possesses a sharp ability to think on her feet, and excels in problem-solving. Her business journey began by enhancing the online presence of local hairdressers, gyms, and restaurants.

Over the past 6.5 years, Laura has dedicated herself to empowering small to medium-sized businesses through strategic social media use.She specialises in transforming lackluster social media presences into aesthetically pleasing, professional, and purposeful platforms. Laura’s client dedication is evident in her long-term collaborations, where she thrives on mutual growth and success.

Laura’s expertise spans 20 diverse industries, allowing her to seamlessly integrate into client teams. Her effective communication skills and collaborative approach ensure she understands and meets each client’s unique needs. Laura’s commitment to excellence and adaptability across various business environments make her a highly effective and valued partner in digital marketing.