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social media Marketing

Dedicated Social Media Manager for your Business

With over 7 years of experience and 50+ businesses supported across Australia, we take complete ownership of your social media presence so you don’t have to.

From strategy and content creation to posting, engagement and analytics, we manage everything with precision and purpose. Our goal? To make your social media accurate, authentic and engaging. 

Backed by a custom strategy tailored to your business goals, we ensure your content speaks to the right audience, in the right way, consistently.

Meet your Social Media Managers

Bella, Laura & Tina

Who this is for...

Getting an Expert Social Media Manager is perfect for you if..

  • You’re a small to medium-sized business ready to show up professionally online
  • You want consistent, high quality social media without doing it yourself
  • You’re ready to hand over the reins and let experts take care of it
  • You value strategy, brand alignment, and attention to detail
  • You understand that social media is an investment, not just a checkbox
  • You’re in one of our key industries:
    – Builders & Trades
    – Beauty & Wellness
    – Business Professionals
    – Health & Fitness
    – Hospitality

This may not be the right fit if…

  • Don’t have a marketing strategy or long-term vision for your business
  • Are expecting instant ROI or viral results from a few posts
  • Don’t have a website
  • Don’t have a brand kit
  • Don’t have someone who can regularly share business updates or insights with our team
  • Aren’t willing to appear (or nominate someone) to be the face of the business in content
  • Are not open to investing in quality content creation, such as professional photo and video

How We Work

Strategy Development & Onboarding

📝 Step 1: Business Information Form

We collect key details about your business, brand, services, audience, and existing content. This gives us the full picture before we dive in.

💡 Step 2: Strategy Session

Together with you (and your team if needed), we unpack your business goals, tone of voice, and vision. Then we merge that with our extensive industry experience to develop a social media strategy that’s both authentic and effective. We’ll define your content pillars, campaign focus, copywriting style, CTAs, and visual direction, so every piece of content feels aligned, purposeful, and impactful.

🎥📸 Step 3: Photo/Video Shoot

We bring the strategy to life through powerful visuals. Our team coordinates a professional shoot (with our contacts or yours) to capture up to 6 months’ worth of content in one day, ensuring we have everything needed to visually tell your brand story.

Monthly Social Media Cycle

Strategy Check-In
We regularly review your performance and make strategic adjustments based on results, goals and upcoming priorities. Meeting to discuss strategic recommendations and receive internal updates on the business direction. 

Content Creation & Posting
Our team creates tailored, on brand content that speaks to your audience. All content is delivered to you by the 20th of each month for your review and approval before it goes live.

Ad Hoc Content
Need to share something timely like an event, sale or milestone? We’re always available to support with on demand content creation when needed.

Platform Management
We keep an eye on your socials responding to comments, reviews and messages, while interacting with customers and prospects. 

Monthly Analytics
We send through clear and detailed reports so you know exactly how your socials are performing and where we’re headed next.

Why It Works

We get it social media can feel like a full-time job. That’s why our method is built to save you time, ease the pressure, and deliver real results.

Here’s why Sorted’s approach works:

  • Time Savers: We handle strategy, creation, and posting so you can stay focused on running your business, giving you 25 hours back every month. 
  • Authenticity > Cookie Cutter: Every post reflects your voice, values, and vision. No cookie cutter content here!
  • Cost Effective Expertise: Skip the stress (and cost) of building an in house team. Lean on our team of experts. 
  • Strategic Socials: We don’t just post, we plan. With clear goals, your content builds trust, drives action and grows your online presence.
  • We Genuinely Care: We’re not just a service provider we’re an extension of your team. Expect fast replies, clear communication, and a team who’s truly invested in your success.

Hear from some of our clients...

“Emerald Building Services have been working with Sorted Digital Marketing for our social media marketing, and the experience has been outstanding. Their team treats our business as their own, seamlessly integrating with our operations. With their expertise, we’ve built a strong online presence across multiple platforms, gaining significant exposure and brand awareness within our community.

They excel in planning, consistently posting engaging content, and managing our social media platforms with daily monitoring and interaction. Their analysis and performance measurement have provided us with valuable insights, ensuring our marketing activities are always aligned with our business objectives.

We highly recommend Laura and the team for anyone looking to enhance their social media presence and marketing efforts.”

– Kelly | Emerald Building Services

“Absolutely Outstanding! I honestly can’t imagine running my socials without Laura and her incredible team at Sorted Digital Marketing! They are awesome, always on point, creative, and totally in tune with what my business needs.

From strategy to execution, they just get it. They take the stress out of my content creation, bring fresh ideas to the table, and handle everything with passion, precision, and pure brilliance.

The difference they have made to my online presence is unreal, and I couldn’t be happier and I could never have done it this well!

If you are even thinking about working with them, DO IT! You won’t regret it. It was of the best decision I have made to outsource to them.”

– Simon | Business Bandwidth

Frequently Asked Questions

Q: How involved do I need to be?
A: 2 Hours initially for our detailed onboarding & strategy development. From there, very minimal, that’s the beauty of it. We’ll just need around 30 minutes per month to gather updates from your end, approve content, and share any insights. The rest? We’ve got it handled.

Q: What’s included in the monthly service?
A: Everything. Strategy, content creation (graphics, captions, reels), scheduling, posting, engagement management, reporting, and ad hoc content support all tailored to your brand and goals.

Q: What platforms do you manage?
A: We typically manage Instagram and Facebook, but we also offer LinkedIn, TikTok and Google Business aswell depending on your needs and where your audience is.

Q: Do you offer photography and videography?
A: Yes! We work with trusted local content creators in every state. We ogranise the entire shoot to create the perfect content in line with your social media strategy.

Q: What kind of results should I expect?
A: Social media is a long-term brand-building tool. Expect improved brand consistency, higher engagement, better visibility, and growth in audience trust. 

Q: Can you help with an  urgent social post?
A: Absolutely. We have our ad hoc service available for time sensitive content (e.g. an award, review, staff update, etc.) and we turn it around within 12–24 hours.

Q: What’s the minimum term to get started?
A: Our standard contracts are 6-months to ensure we have time to build momentum and deliver meaningful results.

 

As the Social Media Manager at Sorted, Kristina brings 4 years of extensive experience in digital marketing and a versatile skill set encompassing strategic planning, copywriting, client management, content creation, influencer marketing and campaign management. Her expertise in market research and competitor analysis enhances brand visibility and engagement, while her strong project management ensures the effective execution of impactful social media strategies aligned with business objectives.

Laura brings over ten years of extensive experience in events, engagement, and project management to her role. With an MBA and a degree in PR, she leverages her expertise to lead and inspire teams towards achieving successful outcomes. Laura's exceptional organisational skills and strong leadership qualities play a crucial role in ensuring operational excellence at Sorted, where she oversees seamless execution and strategic planning to drive the company's success.

Ethan specialises in delivering professional video productions and photographs for a diverse range of businesses and events. His personable and easy-going nature ensures a smooth and enjoyable filming process for all clients.Driven by a passion for his craft and the people he works with, Ethan consistently goes above and beyond. He brings over $30,000 worth of studio and lighting equipment to every project, ensuring high-quality production that effectively promotes businesses in the evolving landscape of social media.

Laura, the founder and director of Sorted Digital Marketing, brings a Bachelor of Commerce and over 6 years of industry experience to the table.

She is obsessive about quality, possesses a sharp ability to think on her feet, and excels in problem-solving. Her business journey began by enhancing the online presence of local hairdressers, gyms, and restaurants.

Over the past 6.5 years, Laura has dedicated herself to empowering small to medium-sized businesses through strategic social media use.She specialises in transforming lackluster social media presences into aesthetically pleasing, professional, and purposeful platforms. Laura’s client dedication is evident in her long-term collaborations, where she thrives on mutual growth and success.

Laura’s expertise spans 20 diverse industries, allowing her to seamlessly integrate into client teams. Her effective communication skills and collaborative approach ensure she understands and meets each client’s unique needs. Laura’s commitment to excellence and adaptability across various business environments make her a highly effective and valued partner in digital marketing.